This Privacy Notice (“Notice”) describes how Alphablocks Tech Pvt. Ltd. (“Alphablocks”, “we” or “us”) handles information we receive or collect about individual representatives of subscribers to our services (collectively, “You” or “Your”) when interacting with us, subscribing to our services, and using our websites and other digital services that link to this Notice (the “Services”). This Notice only applies to Alphablocks when it controls the processing of personal information for its own business purposes (such as when we receive contact information from our business clients (“Clients”) that subscribe to our Services and used for billing purposes). This Notice does not apply to information we process as a service provider or processor (i.e., not a controller) on behalf of our Clients when they use our Services. If You have questions regarding how our Clients process Your information, please contact them directly. We are not responsible for the privacy or data security practices of our Clients. This Notice also does not apply to any information about current and former employees, job candidates, or contractors and agents acting in similar roles.
This Notice is designed to inform our Clients of how we collect, use, disclose, and otherwise process personal information submitted to or obtained by Alphablocks when You purchase and utilize the Services. By subscribing or using our Services, or by otherwise providing us with Your information, You are accepting the practices and policies described in this Notice. If You do not agree with this Notice, do not provide any personal information to us, or register or use the relevant Services where this notice is posted or linked.
This Notice applies to Alphablocks Tech Pvt. Ltd. and its relevant affiliates. If You are a resident of the States of California, Colorado, Connecticut, Nevada, Utah, or Virginia, please see our Additional US Privacy Disclosures section for additional information. If You are a Client located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“U.K.”), please refer to our EU Privacy Notice for more information about how we process personal data as a controller.
- Whose information do we collect?
As used in this Notice, the term “personal information” means any information that relates to, describes, or could be used to identify a natural person, directly or indirectly, including where information linked or combined with other information by us is used to identify such person. For purposes of this Notice, “personal information” will include personally identifiable information, personal data, or other terms with similar connotation under applicable laws in the United States. “You” means the individual who provided personal information to us in connection with a Client’s subscription to our Services or obtained by us in connection with the use of the Services, and includes personal business contact information of individual Client representatives.
- What type of personal information do we collect?
This section describes the categories of personal information we collect. While You may not be required to provide us with Your personal information to access our general public-facing website Services or review some of our content on the Service, there may be areas on our Service that require us to collect information from You, or about You or Your devices used to access the Services. If You do not provide the requested personal information or prevent us from collecting certain information from Your device, we may not be able to provide access or use of our Services, or such Services may not operate as intended.
- Personal Contact Information: Personal information to create an account, register with us as a subscriber to our Services, to receive our newsletter, for us to manage Your account, provide support, or for You to participate in webinars, events, programs, marketing, and promotional activities. This includes; Your legal name, postal address, email address, online identifiers (such as username and password), account or username, land and mobile phone numbers, social media identifiers (e.g., Twitter handle, Instagram name, etc.), or other similar identifiers that can be used to contact, communicate with, or identify You.
- User Experience and Support Information: We collect user experience information to help us understand how our Services is accessed, used, and how it performs (e.g., activity logs, device ID, browser type, network connection, and IP address). We collect purchase history, order details (items purchased, amount paid, shipping, and billing addresses), and the form of payment. If You interact with our Services by contacting us, we will collect Your message exchanges. If You have initiated a support inquiry or request, we collect audio, electronic, visual, and other sensory information, such as recordings of interactions with our Service, chatbots, support personnel, and sales teams (e.g., for quality assurance, training, and analysis purposes in accordance with applicable laws). This also includes inferences drawn from any of the information we collect to create a profile about You reflecting Your preferences, characteristics, and behavior.
- Payment Information: If You make a purchase, our payment processor will collect Your payment method information, such as credit card information, bank account information, and types of financial accounts.
- Geolocation Information: Based on the settings of the device and browser, we collect location data such as longitude and latitude (GPS), IP address or mobile device location, and Your city and state through web forms.
- Usage Information: We use web tracking technologies (e.g., cookies, web beacons, pixel tags, and clear GIFs) to operate the Services efficiently and to collect data related to usage of the Services. Such collected data may include the IP address of the Services You visited before and after You visited the Services, the type of browser You are using, what pages in the Services You visit and what links You clicked on, and whether You opened email communications we send to You. Some of this information may be collected using a third party’s tracking technologies. To learn more about how we use tracking technologies, the related data we collect, and Your choices, please see our Cookie Notice in Section 6.
- How do we collect Your information?
We collect Your information in a variety of ways.
- Information Provided Directly from You: This includes instances when You visit our Services, subscribe or interact with our Services and Services by filling out a registration form or contacting us, when You participate in our marketing and outreach activities including surveys, contests, promotions, sweepstakes, conferences, webinars, or when You otherwise use our Services.
- Information Collected from Third Parties: We receive information about You from other third parties, such as service providers that help us to build and maintain our Services and that integrate their Services with ours, content providers, entities with whom we partner to sell or promote products and services, telephone and fax companies, authentication service providers, data brokers, and social media networks (including widgets related to such networks). Your interactions with third-party integrated or framed third-party services (including social media networks) are governed by the privacy statements of the companies that provide them, not this Notice.
- Information Collected Passively: Our Services use tracking technologies to collect information about Your experience when accessing and using our Services. For more information on how we use tracking technologies and the type of information we collect using these technologies, see our Cookies Notice in Section 6.
- Information Collected from Your Employer, Coworkers, or Friends: We collect and process personal information concerning representatives (e.g., employees or contractors) of our Clients (or their representatives) and business partners (suppliers, investors, and other business partners). We may also receive Your name, address, phone number, and company name from a friend as part of our Referral Program.
- Why do we collect Your personal information?
We collect and use the information we receive or collect from You or about You for the following purposes:
- To provide, enhance, and offer our Services and integrated digital services and products we make available on our Services;
- To communicate with You at Your request or as required in connection with Your purchase, access or use of our Services;
- To enable interactions and use of our Services;