The Preview section offers an interactive interface to test your assistant before publishing it. The assistant in the preview playground is fully functional, trained on all the data you’ve added up to that point, and reflects your chosen brand colors, style, tone, and voice. This space allows you to evaluate how the assistant responds to queries and fine-tune its settings and behavior to ensure it aligns with your expectations prior to deployment.
The Publish section enables you to configure and deploy your assistant. This is the final step in making your assistant live and accessible to your users. All available configurations and customization options are outlined below for a seamless publishing experience.
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Note: We’re actively working to introduce publishing capabilities directly to popular messaging platforms such as Line, WhatsApp, Messenger, and more. This will allow your customers to interact with your AI assistant seamlessly on the platforms they use to communicate with you, enhancing accessibility and engagement.
If you’d like to request a deployment integration with any other platform, you can submit your request here.
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Save & Publish: Once you’ve configured the settings, you can switch to the Preview mode within the publish settings dialog box to test your changes in real-time. Once you’re satisfied with the adjustments, click Save & Publish to make your changes live.
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Note: Please ensure that you save your changes and copy/paste the updated code script onto your storefront for the changes to take effect. Certain configurations require an update to the provided embed script to function correctly.
If you have any questions, encounter issues, or need further configuration assistance, feel free to reach out to us at [email protected]. We’re here to help!
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<aside> 👉 Read next: Manage Conversations
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<aside> 👈 Read previous: Customize Assistant
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