Customize assistant appearance

The “Appearance” section allows you to personalize your AI assistant to align with your brand identity and deliver a cohesive user experience.

Breakdown of customization properties you can configure:

Add assistant guidelines

The “Guidelines” section allows you to personalize your AI assistant to match your brand's guidelines ensuring an accurate, on-brand experience.

Breakdown of brand guidelines you can configure:

Customize assistant settings

The “Settings” section enables you to customize your AI assistant’s behavior for handling escalations and redirecting queries to your human team. This ensures a seamless handoff process when Asa is unable to provide an answer to users, maintaining a smooth and efficient user experience.

Breakdown of settings you can configure:

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