Customize assistant appearance

The “Appearance” section allows you to personalize your AI assistant to align with your brand identity and deliver a cohesive user experience.

Breakdown of customization properties you can configure:

Customize assistant personality

The “Personality” section allows you to personalize your AI assistant to match your brand's personality ensuring an accurate, on-brand experience.

Breakdown of brand guidelines you can configure:

Customize assistant settings

The “Settings” section enables you to customize your AI assistant’s behavior for handling escalations and redirecting queries to your human team. This ensures a seamless handoff process when Asa is unable to provide an answer to users, maintaining a smooth and efficient user experience.

Breakdown of settings you can configure:

<aside> 👉 Read next: Preview & Publish

</aside>

<aside> 👈 Read previous: Add & Manage Knowledge

</aside>